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Why Choose Terry Peterson?

By choosing Terry Peterson from among all of the homebuilders in Hampton Roads, you're embarking on a home buying experience that sets remarkably high standards for attentive personal service.

Award-Winning Customer Service Includes:

  • On-going communications with your sales associate at every step of the way
  • Three separate home orientations with the site superintendent to explain operation and maintenance of your new home
  • A 300-point Construction Compliance Inspection (CCI) checklist to ensure exacting standards
  • A personalized website to track construction progress and access purchase agreement and construction documents
  • Post closing inspections by builder are scheduled at 30 days and 11 months after you move into your new home
  • Staff liaison with our trades partners to address any concerns you might have
  • A 10-year home warranty/insurance policy
  • Terry Peterson has always been proud of our survey results from our independent, third-party survey company, H2Insights.  Prior to 2020, we had very high marks every year from our homebuyers.  But even during the challenging years of 2020-2021 that were hit hard by the pandemic and resulting supply chain issues, our most crucial metrics for customer satisfaction remained high.  For these two years, 91% of our buyers responded they would buy another home from us and recommend us to a friend or relative.  More than 93% responded that we met our commitments to them.  And during a time period of unprecedented construction cost increases, which forced higher home prices on our customers, nearly 88% of our buyers responded that our homes represented a good value for the price paid.